Academy

You can find client service everywhere, but we are different.
At PRPHC Academy, we go beyond conventional training, and we don’t just teach customer and client services—we help our students to master the art of service excellence. 
Exceptional customer service is more than classroom training. It’s about having a passion for spotting trends and having a vision for refinement. It’s about being able to see the innocent and hidden details that exist in our everyday lives.

We believe that true service excellence is not a checklist; it’s a philosophy.
It’s the passion to refine, the foresight to spot emerging trends, and the meticulous attention to the subtle, often overlooked details that define every interaction. We want to spark the hidden potential within every trainee so they can seize their talents and passion for delivering quality and distinction. 

Tailored programs
While our own staff has finished training within the academy to make sure our service level is of excellence, we also provide tailored programs for companies like yours, that meet your needs while improving the aptitude and enthusiasm of your staff. Transforming innate talents into a powerful force for quality and distinction. 
Individuals are also welcome to apply for our programs if they would like to enhance their skills and qualities within the luxury service sector.
Our programs are designed for ambitious businesses and individuals across many industries, including hospitality, aviation, yachting, real estate, finance, national and international families, governments, and corporations, who are committed to achieving an unparalleled dedication and service level.

Contact us for a tailored training program.